Q- Could I be a new customer- How do I get a free estimate?
A- The fastest way would be to call our office at 631-363-0079 or click on Contact Us link to the right of the page or simply fill in Request Service Form to right of this page click submit button.
Q- How many cleaners come to my home?
A- Generally, our service providers work in teams of two, You may request an additional maid for an additional charge. When two cleaners are at the job, the quoted time -- which was given in man hours --is lessened by the number of people. For example, if you were scheduled for a two-hour service and two service providers are assigned to your job, the cleaning should be completed in one hour which will equal two man-hours.
Q-Are you bonded and Insured?
A- Yes, We are bonded and Insured, Feel free to ask to see our coverage.
Q- Do I have to pay sales tax?
A- Yes, The state of New York requires us to charge/collect an 8.625% NYS Sales Tax.
Q- How do I pay for my service?
A- We gladly accept Cash, Checks
Q- Do you offer refunds?
A- East Coast Air Concepts does not offer any refunds period. If you are not satisfied with our service simply call us within 24-48 hours and we will return to clean any area in question.